Last updated: 4 November 2026
Web purchases
This policy applies to Catch Pro bought on the web, including from the Catch apps for Windows and the browser. Catch is sold by Bayanura LLC. Payments are processed by Stripe.
Catch Pro is a one-time purchase. It does not renew and there is no subscription to cancel.
Request a full refund within 14 days
If you change your mind, request a refund within 14 days of your purchase and we will provide a full refund of that purchase.
Email privacy@bayanura.com. Include the email address used at checkout and your order or transaction reference. Do not send card or bank details.
After a refund
We refund to your original payment method. The time it takes to appear depends on your payment provider.
Your refunded purchase no longer grants Catch Pro access. You can continue to use Catch Free.
App Store and Google Play purchases
For a purchase made through the Apple App Store or Google Play, use the refund process provided by that store. This web purchase policy does not replace the store's refund process.
Your statutory rights
This policy does not limit any statutory refund, withdrawal or other consumer rights you may have.